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One Sightsolutions are the leading Tridium Platinum Distributor in the UK - Our new Niagara Partner Program unlocks access to the widest range of Niagara compatible products on the market and unlocks other limitless benefits to System Integrators

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Tridium Niagara ESMA – Easy License Management

Enterprise Software Maintenance Agreement

If you’re managing medium to large Niagara integrations,  then keeping your Niagara software up to date is critical. But how do you ensure continuous version updates, security patches, and support? That’s where Tridium’s Enterprise Software Maintenance Agreement, or ESMA, comes in.

Niagara Framework’s open distribution model brings many advantages to our end-customers, but can be a challenge to anyone responsible for managing software maintenance agreements (SMA) for a large number of Niagara-based assets.

To solve this challenge, Tridium developed an Enterprise Software Maintenance Agreement (ESMA) process. The ESMA process generates a single bill of materials (BOM) for Niagara licenses with a single SMA license renewal date that is easy to quote, process and understand. Enterprises with an inventory of Niagara products that includes a percentage of expired and soon-expiring software maintenance agreements can benefit from attractive discounts and generous ‘grace’ periods to get those licenses aligned.

Technology is always evolving, and cybersecurity threats are on the rise. With ESMA, you don’t have to worry about falling behind. It keeps your Niagara system secure, compliant, and running optimally—without unexpected costs down the road.

Let’s talk benefits! Here’s what you get with an active ESMA:

  • Align all of your licenses into ONE agreement: Pick a start and end date, and your licenses from various manufacturers, even expired licenses are updated and wrapped up into a single agreement, and with a single bill of materials for easing costing.
  • Regular Software Updates: Get access to the latest versions of Niagara, including performance enhancements and new features.
  • Security Patches & Compliance: Stay protected against vulnerabilities and ensure compliance with cybersecurity standards.
  • Technical Support: At One Sightsolutions, we can assist at every stage of your ESMA agreement.
  • Future-Proofing: As technology advances, having ESMA means you can seamlessly migrate to newer versions without additional licensing costs.

With Niagara 5 on the horizon, ESMA becomes even more valuable. If you’re currently using Niagara 4, having an active ESMA will be essential for upgrading to N5. Without it, transitioning could come with added fees or compatibility headaches.

If you’re an integrator, facility manager, or business owner relying on Niagara for building automation, ESMA is a smart investment. It’s the easiest way to protect your system, maximise uptime, and future-proof your operations with minimum downtime.

The best part? We can manage all of this for you!

As your Niagara partner, we can set up and manage your ESMA agreement. And when you initially enrol, you can benefit from a generous ‘grace’ period, of up to 364 days per license.

Bottom line—ESMA isn’t just an add-on; it’s a must-have for anyone serious about keeping their Niagara-powered buildings running smoothly. Want to learn more? Reach out to us at One Sightsolutions today.

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Unlock Exclusive Product & Training Benefits with our Niagara Partner Program

Choose from our Gold, Platinum or Diamond Tiers for your Partnership and access:

  • The widest range of Niagara Portability Products on the market: Tridium JACE, iSMA MAC36, Phoenix ILC and VeeaHub all in one place
  • Up to 5x Free Training Days for your organisation from our multi-award winning offerings
  • Unlimited access of all of our OSS Niagara 4 Drivers for Project use with our Diamond Tier
  • Priority Tech Support from the industry-leading team with our Diamond Tier
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